Tel: 07223 - 912 350 info@hapeka.com
1. This Privacy Notice applies to the processing of personal data by:
Hapeka GmbH Pflegekonzepte
Rittgrabenstraße 3
77815 Bühl
Germany
Phone: +49 (0)7223 912350
Fax: +49 (0)7223 912351
Email: info@hapeka.com
The Data Protection Officer may be contacted at the above address and contact details, for the attention of Ms. Najia Knauf.
2. COLLECTION AND STORAGE OF PERSONAL DATA AND PURPOSES OF PROCESSING
We process personal data of our users only insofar as this is necessary to provide a functional website and our content and services.
a) When Visiting Our Website
When you access our website, our systems automatically collect information from your computer or device. This information is temporarily stored in log files and includes:
• IP address
• Date and time of access
• Name and URL of the requested file
• Referring website (referrer URL)
• Browser type and version
• Operating system used
The data are processed for the following purposes:
• Ensuring a smooth connection to the website
• Ensuring a convenient and user-friendly website experience
• Monitoring system security and stability
• Administrative purposes
The legal basis for processing is Article 6(1)(f) GDPR. Our legitimate interest arises from the purposes listed above.
b) Newsletter Subscription
If you have expressly consented pursuant to Article 6(1)(a) GDPR, we will use your email address to send you our newsletter on a regular basis.
Only your email address is required for subscription.
You may unsubscribe at any time via the unsubscribe link included in every newsletter or by sending an email to info@hapeka.com.
c) Contact Form
If you contact us via the contact form provided on our website, we require a valid email address so that we can identify the sender and respond appropriately. Additional information may be provided voluntarily.
The legal basis for this processing is your consent pursuant to Article 6(1)(a) GDPR.
The personal data collected through the contact form will be automatically deleted once your request has been fully processed.
3. DISCLOSURE OF PERSONAL DATA
Your personal data will only be disclosed to third parties where:
• You have given your explicit consent pursuant to Article 6(1)(a) GDPR;
• Disclosure is necessary pursuant to Article 6(1)(f) GDPR for the establishment, exercise or defence of legal claims;
• Disclosure is required by law pursuant to Article 6(1)(c) GDPR; or
• Disclosure is necessary for the performance of a contract pursuant to Article 6(1)(b) GDPR.
No transfer of personal data to third parties will take place for purposes other than those stated above.
4. COOKIES
Our website uses cookies. Cookies are small files automatically created by your browser and stored on your device.
Cookies do not damage your device and do not contain viruses, trojans or other malware.
Cookies store information related to the specific device used. However, this does not mean that we obtain direct knowledge of your identity.
We use session cookies to recognize that you have already visited certain pages of our website. These cookies are automatically deleted when you leave our website.
In addition, we use temporary cookies to improve user convenience. These remain stored on your device for a defined period and allow us to recognize you when you revisit our website.
We also use cookies to statistically record website usage and to optimize our services and website content.
The legal basis for processing data through cookies is Article 6(1)(f) GDPR.
Most browsers automatically accept cookies. You may configure your browser to refuse cookies or to notify you before cookies are stored. Please note that disabling cookies completely may limit the functionality of our website.
5. ANALYTICS TOOLS
The tracking measures described below are carried out on the basis of Article 6(1)(f) GDPR.
These measures help us ensure a needs-based design of our website, continuously optimize our online presence, statistically evaluate website usage, and improve our services.
a) Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses cookies to generate information regarding your use of the website, including:
• Browser type and version
• Operating system used
• Referrer URL
• Host name of the accessing computer (IP address)
• Time of server request
This information may be transmitted to and stored on Google servers in the United States.
Google uses this information to evaluate website usage, compile reports on website activities, and provide additional services related to website and internet usage.
Google may transfer this information to third parties where required by law or where such third parties process the data on Google's behalf.
Your IP address will not be merged with other Google data. IP anonymization (IP masking) is enabled.
You may prevent the installation of cookies through your browser settings. You may also prevent Google from collecting and processing data generated by cookies by downloading and installing the browser add-on available at:
https://tools.google.com/dlpage/gaoptout
Further information can be found in Google's privacy information for Analytics.
b) Google Ads Conversion Tracking
We also use Google Ads Conversion Tracking to statistically evaluate the use of our website and improve our online services.
Google Ads places a cookie on your device when you access our website via a Google advertisement.
These cookies expire after 30 days and are not used for personal identification purposes.
Conversion cookies allow Google and us to recognize whether a user clicked on an advertisement and was redirected to a specific page.
The information collected through conversion cookies is used solely to generate conversion statistics.
If you do not wish to participate in tracking, you may disable cookies through your browser settings or block cookies from the domain:
Further information is available in Google's Privacy Policy.
c) Matomo
We use Matomo, an open-source web analytics platform, to analyze and statistically evaluate website usage.
Matomo uses cookies and stores information about website usage on our servers in pseudonymized user profiles.
The information collected is used solely to evaluate website usage and improve our website.
No data are transferred to third parties.
IP addresses are anonymized and cannot be assigned to individual users.
Further information is available at:
https://matomo.org/docs/privacy/
6. SOCIAL MEDIA PLUGINS
We use social media plugins from Facebook, Instagram, and YouTube based on our legitimate interests pursuant to Article 6(1)(f) GDPR.
a) Facebook
Our website uses Facebook social plugins such as the “Like” and “Share” buttons.
When you visit a page containing a Facebook plugin, your browser establishes a direct connection with Facebook servers.
Facebook receives information that your browser has accessed our website, including your IP address.
If you are logged into Facebook, Facebook may associate your visit with your Facebook account.
Further information is available in Facebook's Privacy Policy.
b) Instagram
Our website also uses Instagram social plugins operated by Instagram LLC.
By visiting pages containing Instagram plugins, your browser establishes a direct connection to Instagram servers.
Instagram may receive information about your visit, including your IP address.
If you are logged into Instagram, Instagram may associate your visit with your Instagram account.
Further information is available at:
https://help.instagram.com/155833707900388
c) YouTube
Our website incorporates plugins from YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA.
When you visit pages containing YouTube plugins, a direct connection to YouTube servers is established.
If you are logged into your YouTube account, YouTube may associate your browsing behavior with your personal profile.
Further information can be found in Google's Privacy Policy.
7. DATA SUBJECT RIGHTS
Under the GDPR, you have the right to:
• Request access to your personal data (Art. 15 GDPR)
• Request correction of inaccurate personal data (Art. 16 GDPR)
• Request deletion of your personal data (Art. 17 GDPR)
• Request restriction of processing (Art. 18 GDPR)
• Receive your personal data in a structured, commonly used, machine-readable format and request transmission to another controller (Art. 20 GDPR)
• Withdraw consent at any time with future effect (Art. 7(3) GDPR)
• Lodge a complaint with a supervisory authority (Art. 77 GDPR)
8. RIGHT TO OBJECT
Where your personal data are processed on the basis of legitimate interests pursuant to Article 6(1)(f) GDPR, you have the right to object to such processing in accordance with Article 21 GDPR.
Where processing is carried out for direct marketing purposes, you have an unrestricted right to object at any time.
To exercise your right of withdrawal or objection, please send an email to:
9. DATA SECURITY
We use SSL (Secure Socket Layer) encryption technology in conjunction with the highest level of encryption supported by your browser.
As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead.
We also implement appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction, or unauthorized access by third parties.
Our security measures are continuously improved in line with technological developments.
10. CHANGES TO THIS PRIVACY NOTICE
This Privacy Notice is currently valid and was last updated in May 2021.
Due to the ongoing development of our website, services, or changes in legal requirements, it may become necessary to amend this Privacy Notice.
The latest version can be accessed and printed at any time from our website at www.hapeka.com.
RIGHT OF WITHDRAWAL
You have the right to withdraw from your contractual declaration within fourteen (14) days without stating any reasons. The withdrawal may be made in text form (e.g., letter, fax, or email) or by returning the goods.
The withdrawal period begins upon receipt of this notice in text form, but not before the goods have been received by the recipient.
To comply with the withdrawal period, it is sufficient to send the notice of withdrawal or return the goods before the withdrawal period expires.
The notice of withdrawal must be addressed to:
Hapeka GmbH
Rittgrabenstraße 3
D-77815 Bühl
Germany
Phone: +49 (0) 72 23 / 9 12 35-0
Fax: +49 (0) 72 23 / 9 12 35-1
Email: info@hapeka.com